利用規約 — MultiLipi

1) Definitions

「アカウント」 とは、本サービスにアクセスするための登録および資格情報を意味します。 「顧客コンテンツ」 means any content, data, media, text, metadata, glossary, translation memory (TM), and configurations you or your end users submit to or through the Services. 「注文」 とは、オンライン購入、サブスクリプションの選択、または本規約を参照する相互に実行された注文フォームを意味します。 「サブスクリプション」 means the plan and features you select, along with usage limits.

"Sensitive Data" means information that needs extra care or is subject to special rules (for example: special‑category data under GDPR Article 9; data about children under 16; government IDs; financial account or payment data; precise geolocation; credentials/passwords/API keys/secrets). The Services are not designed to process Sensitive Data, and you should not submit it.

2) Eligibility & Account Registration

• You must be at least 18 years old and capable of forming a binding contract. If you register on behalf of an entity, you represent that you have authority to bind it.
• When you create an Account, you must provide accurate, complete, and up‑to‑date information and keep it that way. You are responsible for safeguarding your credentials and for activities under your Account.
• We may suspend or terminate access if we reasonably believe you have violated these Terms or applicable law, or to protect the security of the Services.

3) サービスとライセンスへのアクセス

Subject to these Terms and your timely payment of fees, MultiLipi grants you a limited, non‑exclusive, non‑transferable, non‑sublicensable right to access and use the Services during your Subscription term, solely for your internal business purposes and in accordance with your plan limits. No rights are granted except as expressly stated.

4) サービスの説明

The Services provide website localization and multilingual SEO features, including automatic translation, language routing/switching, glossary/TM management, manual edits/overrides, asset fetching at the edge, and related dashboards and APIs. Translations may be generated by machine translation providers. You remain responsible for reviewing translations for accuracy, legal compliance, and fitness for your use.

翻訳ワークフロー。 In order to provide translation services, MultiLipi processes the textual content of our clients' webpages. When a page is translated, its text is sent to our servers and to our third‑party translation provider (e.g., Azure Translation Services, Google Translation Services). For performance optimization and caching, we may store the original text and its corresponding translation.

5) Plans, Trials, and Limits

• 試用版/無料利用枠。 We may offer trials or a free tier with limited features/usage. We can modify, suspend, or end such offers at any time.
• Usage limits. Plans may include word, language, request, or project limits. If you exceed limits, we may prompt you to upgrade or (if you enable 自動アップグレード )は、通知後、次の請求日に有効にプランを自動的にアップグレードします。
• 計画の変更。 You can upgrade/downgrade in your dashboard; charges or credits are prorated where applicable.

6) 料金、請求、税金

• 自動更新。 サブスクリプションは、ダッシュボードの更新日より前にキャンセルしない限り、同じ期間更新されます。
• お支払い方法。 お客様は、当社および当社の決済処理業者 (Stripe など) が期日までにすべての手数料を請求することを許可します。完全なカード番号は保存されません。
• 税。 料金は税別です。お客様は、当社の純利益に基づく税金を除き、VAT/GSTまたはその他の適用される税金を負担する責任を負います。
• 支払いの遅延。 当社は、延滞金額に対してサービスを停止し、合法的な延滞料を請求し、合理的な回収費用を回収する場合があります。
• 価格変更。 当社は、予告により、新しい条件またはプランの価格を変更する場合があります。キャンセルしない限り、変更は次回の更新時に適用されます。

7) Refunds & Withdrawal

• 初回購入の返金。 ご満足いただけない場合は、返金をリクエストすることができます。 initial subscription purchase within 7日間 メールで購入日を billing@multilipi.com.払い戻しは、更新、プランの変更、使用アドオン、または超過には適用されません。
• Digital content. To the extent permitted by law, once Services begin, statutory withdrawal rights for digital content may not apply.

8) 許容される使用

• Do not use the Services for unlawful, harmful, infringing, or fraudulent activity, or to violate the rights or safety of others.
• Do not attempt to reverse engineer, decompile, or derive source code from any part of the Services or underlying software, except to the extent such restrictions are prohibited by law.
• Do not circumvent usage limits or access controls; do not resell or provide the Services to third parties except as expressly permitted.
• Do not submit content that is illegal, defamatory, obscene, or that infringes third‑party rights (including IP or privacy rights).
• No Sensitive Data. You must not submit, expose, or cause the Services to process Sensitive Data (as defined in Section 1), including by configuring the Services to fetch such information from your site(s) or systems.
• 除外コントロール。 お客様は、翻訳またはサービスによって処理されるべきではないコンテンツの処理を防ぐために、効果的な除外制御(セレクターの無視/除外、「notranslate」属性、ロボットヘッダー、ログイン/認証ウォールなど)を実装および維持する必要があります。
• 通知と同意。 You are solely responsible for providing all required notices and obtaining any required consents from your end users, and for redacting/omitting user‑generated content, logs, or fields that may contain personal data not intended for translation.

9) お客様の義務

• Ensure you have all necessary rights to Customer Content and that your use complies with law.
• 公開する前に、機能(ドメイン、言語、同意設定など)を構成し、翻訳を確認します。
• システム、CMS、統合を維持します。当社は、第三者による停止または変更について責任を負いません。

10) コンテンツと知的財産

• あなたのコンテンツ。 You own your Customer Content and (subject to applicable law) the rights in translations produced for your projects. You grant MultiLipi a worldwide, limited license to host, process, transmit, and display Customer Content as needed to provide the Services and to maintain security, support, and compliance. For clarity, any content retrieved from your own site(s) or systems at your request (including via edge fetching) is deemed Customer Content.
• Responsibility. You are solely responsible for the accuracy, legality, and appropriateness of Customer Content, including any personal data it contains. MultiLipi does not monitor or moderate Customer Content and is not responsible for any inadvertent inclusion of personal or sensitive information that you submit or expose to the Services.
• 本サービスの改善のための利用 We may use aggregated or anonymized information derived from the Services for analytics and to improve the Services. We will not use your identifiable Customer Content to train general AI models unless you have explicitly opted in.
• 私たちの知的財産。 MultiLipi owns all right, title, and interest in and to the Services, software, documentation, logos, and brand features. No rights are granted by implication.
• フィードバック。 If you provide feedback, you grant us a worldwide, perpetual, irrevocable, royalty‑free license to use it without restriction.

11) サードパーティのサービスと統合

The Services may interoperate with or depend on third‑party products and services (e.g., CMSs, CDNs, machine translation providers, analytics, payment processors). Your use of third‑party services is subject to their terms. We are not responsible for third‑party services and do not control their availability or performance.

12) Security; Service Levels

当社は、顧客コンテンツを保護するために設計された合理的な技術的および組織的対策を実施します。エンタープライズプランの場合、特定のサポートまたは稼働時間の目標について、注文フォームまたはSLAで合意する場合があります。ステータスの更新は、ステータスページで公開される場合があります。

13) プライバシーとデータ保護

我が プライバシーポリシー 管理者として個人データを処理する方法について説明します。当社がお客様に代わって処理者として個人データを処理する場合(例:翻訳/ローカリゼーションのための顧客コンテンツ)、当社の データ処理補遺 に記載されている副処理者に関する規定を含め、適用されます。 /legal/サブプロセッサー .

コントローラーとしての役割。 You are the controller of Customer Content and any end‑user personal data therein. You are responsible for determining the lawful basis, providing required notices, and honoring end‑user rights. MultiLipi acts solely on your documented instructions and has no obligation to monitor Customer Content for sensitive information.

14) Confidentiality

Each party may access the other party’s confidential information. The receiving party will protect such information using at least the same degree of care it uses to protect its own confidential information (but no less than reasonable care) and will use it only to perform under these Terms. Confidentiality obligations survive termination.

15) ベータ/プレビュー機能

We may offer features identified as beta, preview, or evaluation. These may be provided "as is", for testing, with reduced or different support and availability, and may be changed or discontinued at any time.

16) 停止と終了

• Either party may terminate for material breach if not cured within 30 days of written notice. You may terminate at any time in your dashboard; termination is effective at the end of the current term unless otherwise stated.
• We may suspend or limit the Services immediately for security reasons, suspected fraud, non‑payment, or violations of these Terms.

17) Data Export & Reversibility

During the Subscription term and for a reasonable period after termination, you can export translations and related assets by contacting support. We may retain limited backups as required by law or for legitimate business purposes, after which data is deleted or anonymized.

18) 保証と免責事項

• We warrant that we will provide the Services with reasonable skill and care. We do not warrant that the Services will be uninterrupted or error‑free.
• EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.

19) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY. EXCEPT FOR YOUR PAYMENT OBLIGATIONS AND INDEMNITY OBLIGATIONS, EACH PARTY’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY YOU TO MULTILIPI FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

20) Indemnity

You will defend and indemnify MultiLipi against third‑party claims arising from (a) your Customer Content; (b) your use of the Services in violation of these Terms or law; (c) any infringement or misappropriation of rights by your content or custom integrations; (d) your submission, exposure, or processing of Sensitive Data or other sensitive information via the Services (including through client‑site asset fetching); and (e) your failure to obtain required notices or consents from end users.

21) Publicity

We may use your name and logo to identify you as a customer on our websites and marketing materials, consistent with reasonable trademark usage practices. You can opt out by emailing legal@multilipi.com.

22) 準拠法と紛争

本規約は、以下の法律に準拠します。 インド(デリー) without regard to conflict‑of‑laws rules. The courts located in インド(デリー) will have exclusive jurisdiction, and the parties consent to personal jurisdiction and venue there. If required by consumer law, you may have additional rights or forums.

23) 本規約の変更

We may modify these Terms from time to time. We will post the updated Terms with an effective date. If you continue using the Services after changes take effect, you accept the updated Terms. If you do not agree, you must stop using the Services and, if applicable, cancel your Subscription.

24) 連絡先

本規約についてご質問がありますか?お問い合わせ先 legal@multilipi.com又は support@multilipi.com .